No Credit Card Required. 14-Day Free Trial
Automate, gather, analyze and
act on every conversation
to craft world-class experiences.
Custom response limits
Custom share limits
Contact UsOnce you reach your responses limit, you will be charged on a per-response basis.
To view detailed pricing,click hereWhat happens when I hit
the
responses limit?
Best for mid-size businesses to
scale up customer & employee
experience.
30,000 Responses
200,000 Email shares
Once you reach your responses limit, you will be charged on a per-response basis.
To view detailed pricing,click hereWhat happens when I hit
the
responses limit?
Best for very small teams. Grow
your business effectively with the
right
feedback.
15000 Responses
0 Email shares
Once you reach your responses limit, you will be charged on a per-response basis.
To view detailed pricing,click hereWhat happens when I hit
the
responses limit?
Essential features for individuals to
get started, in one pack.
5000 Responses
0 Email shares
Once you reach your responses limit, you will be charged on a per-response basis.
To view detailed pricing,click hereWhat happens when I hit
the
responses limit?
Take charge of your customer experience
journey with NPS®, CES and CSAT.
Custom response limits
Custom share limits
Contact UsFind areas for improvement, take action, and
track customer loyalty trends with NPS®.
100000 Responses
200000 Email shares
Once you reach your responses limit, you will be charged on a per-response basis.
To view detailed pricing,click hereWhat happens when I hit
the
responses limit?
Scale up your performance reviews with
customizable 360 assessments.
For 100+ Assessments
Custom 360 Reports
Contact UsTest the waters with our all-in-one
360 assessment software.
For upto 100 Assessments
2 Admin Users
For large businesses looking for a customized
plan & support.
Bring your team on board. Add any
number of users.
Any number of subaccounts, all under a
single parent. For Enterprise plans &
above,
billed
annually.
Reach anyone, anywhere, anytime.
Rope-in your SMS provider.
Kiosks, terminals, devices. Any number
that you’ll need in the offline mode.
Per Device
Per Month
Connect with custom apps. Power
through with a raise in API limit.
1000 API calls daily
We’re a startup as well. We know howchallenging it can be. Join our program along and get $2000 Credit, all for just $500.
Learn today, grow tomorrow. We want to help you build a better future. 50% off for students.
Our heart is with the folks who make a difference to the community. Let us run along, together. 15% off for NGOs.
50,000+ Customers. 108 Countries.
A user, aka a seat, is a person in your company or from outside who's able to log in to your account and use all or some of the features of the app, depending on their administrative rights.
We count responses on a per-respondent basis. Respondents can answer the survey completely or partially. It will qualify as one response in both instances.
You can easily create a free account without a credit card. After you create an account with SurveySparrow, you can explore all the features available in our Business plan during the 14-day free trial period.
You get access to the Business plan during your trial with a limit of up to 50 responses
When the free trial ends, you will be automatically downgraded to the Free plan and won’t be able to access the features in the paid plans. However, you can upgrade anytime as per your requirement and access our best-in-class features.
Absolutely! All your records are private, secure and therefore can be viewed & used only by you.
We accept Visa, Mastercard, Discover, American Express, Amex, and Diner's Club. To pay by check, wire transfer, or ACH, please reach out to support@surveysparrow.com.
Payments on SurveySparrow are powered by Stripe.com. Your credit card information never reaches our servers and is never stored there. Stripe is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
If your business requires service providers to have a W-9 form on file for tax records, please reach out to us on support@surveysparrow.com.
SurveySparrow is a subscription-based service, which means that your plan auto-renews every quarter or year (depending on the term you choose).
SurveySparrow admins can change the subscription level. There are two options when downgrading from a paid subscription to the Free subscription:1. We can automatically downgrade you to the Free subscription at your next renewal date. Your subscription will remain active at its current level until the end of the billing period that you’ve already paid for. 2. Alternatively, you can downgrade to the Free subscription immediately. If there is more than one day until your renewal date, we will adjust the remaining balance on your account pro-rata and hold it on your account as a credit. You can use that credit towards reactivation of your paid subscription in the future. We do not offer refunds.
No, we do not have any cancellation fees for the yearly plans.
You will be charged for the additional responses on a per-response
basis. Price for additional responses depends on your plan. To view
detailed pricing, click here.
For card payments, we will charge you at the end of the month. For
ACH/Wire Transfers, we will send an invoice at the end of the month.
14-day free trial | Unlock all features